Volume 37, Issue 1, Spring 2022

North Country News Logo indark green


If you require any of this information in an alternate format, such as large print, braille, email, or audio format, for example, please submit your request to info@indigowi.org

PDF Version available below:

A Note From the Executive Director

Hello from indiGO! I am thrilled to share these words with you and all the meaning behind this. On March 22nd, 1988 North Country Independent Living became incorporated and began the good work that continues today. On March 22nd of this year, North Country Independent Living officially became indiGO. We wanted to honor the past and carry on with all the good work that has been done with the same spirit and some new energy going forward. The GO in our name embodies this spirit and energy we
have for empowering individuals with disabilities to thrive. As well for the Independent Living Movement and indiGO to continue
thriving. We will continue to thrive by working collectively and collaboratively with you in the communities we serve. We will
continue to seek opportunities for growth and look forward to seeing where this brings us in the years ahead. We have much to
do and look forward to sharing and celebrating all of it with you. This means you can expect more to come from us in 2022. For now, please take note of our new email addresses, website, and of course logo. As you may know, our former email and web
addresses are being forwarded to our new addresses. Please reach out to me with any questions.

As always thank you for your on-GOing support and kindness!

  • Jill Nyberg, Executive Director

Exciting Announcement!!

We are excited to announce that on March 22, 2022, North Country Independent Living officially changed our name to:

This name is based on “individuals who go.” GO is emphasized and becomes the metaphor for living life actively. Recognizing that “can’t,” “won’t” and “wouldn’t” are barriers, this name delivers on energy and action. The name and brand also embrace the color indigo. Its meaning is powerful and dignified; it conveys integrity, deep sincerity, service to humanity, great devotion, wisdom, and justice along with fairness. It is a defender of people’s rights to the end.

We wanted our name to more reflect on what our agency stands for, and what we do. We empower people living with disabilities to thrive independently. indiGO is the go-to resource here to connect you with new opportunities, new possibilities, and new realities.

We are not an independent-living facility, but an Independent Living Facilitator.

Transportation Talk

On Monday, July 26, 2021, North Country Independent Living (NCIL) celebrated the 31st anniversary of the American’s with

Hello from the Transportation Voucher Program! I hope I find you all in good health these early Spring days. Warmer weather is just around the corner and I know I cannot wait! Just a friendly reminder to consumers, people who use miles are at 150 miles per month and cab users are at $25 a month. Please remember to fill out all portions of the voucher, as it is important for our funders and the reports we have to provide. I also want to let you know despite our name change, all aspects of our program will remain
the same. You can still use and submit vouchers even if they say North Country Independent Living. We have a large number of
vouchers with this name so you will continue to receive these vouchers until our supply has been used up.

Finally, feel free to contact me, Sunshine Lemieux, by cell at:(715) 817-4646 or by email at sunshine@indigowi.org

Consumer Success Story:
Return of the Energizer Bunny

A home visit with a consumer for AssistiveTechnology led to a successful exercise in self-advocacy. The consumer-described herself as the energizer bunny at 72 years old and volunteering at a community non-profit thrift store when she said her legs quit working. She initially called to request information on a lift chair. She wanted to try out some devices to assist in getting up from seated positions for example her bed, and the shower. indiGO’s Independent Living Specialist (ILS) adjusted her walker and cane for ergonomics and discussed furniture risers for the back legs of her recliner to help to get up. During the home visit, the consumer stated she gained 40 lbs. in a very short time. Her physician said it was surprising she had been able to walk given her spinal ex-rays and MRIs. She described the multiple medical visits with various tests and no diagnosis. She followed
up again with the physician and the response was a shrug of the shoulders. indiGO’s ILS and the consumer discussed requesting a second opinion and suggested requesting her records. When ILS followed up with the consumer, she informed the ILS that an assistive technology appointment was not needed as she has been walking without a walker and lost 7 lbs. in less than a week!

What happened? Her request for her medical records to get a second opinion led to a change in medication with a water pill. Now she’s looking forward to returning to independent mobility and back to her volunteer position. Advocacy and promoting of
self-advocacy is a core service of indiGO.

New Skills Trainer

Hello! My name is Kevin Stifter. I am a new Skills Trainer at indiGo and will be working with individuals in Ashland and Bayfield Counties Community Support Services. I grew up on a little farm north of Stillwater, Minnesota. My background is in industrial engineering so this role has been an exciting new challenge for me. I enjoy gardening, art, hiking, camping, and cooking both in the kitchen and over an open fire. I appreciate having a lot of variety in my life. I’m truly grateful for the opportunity to help
strengthen and heal my local community. Thank you for welcoming me onto the indiGO team!

Mental Health Awareness Month

Mental Health Awareness Month has been observed in May in the United States since 1949. It is important to recognize that not all disabilities are visible and there is support out there for those who may be struggling NAMI (National Alliance on Mental Illness) of Douglas County, (and soon to add Bayfield and Ashland counties), has their peer support group which meets on the 1st and 3rd Thursday of every month, and the 2nd and 4th Wednesday of each month. They also have a teen support group that meets on the 2nd and 4th Thursday of every month. For more information on these groups email: namidouglascountywi@gmail.com. A few events are happening in honor of Mental Health Awareness Month: On Tuesday, May 3rd from 4:00 pm-8:00 pm the City of Superior, Essentia Health, Lori Ronchi’s American Family Insurance, & NAMI
Douglas County are hosting the first-ever Superior Mental Health Awareness Night at the Belgian Club. This is a free event with a free dinner provided.

Personal Care Program

Be a part of our Care Team by helping people in their homes
Prior experience is helpful, but not required, On-site training is available
Promote independent living while assisting people with the following services
Supportive Home Care Services
-Light Housekeeping / Laundry
-Errands / Shopping
-Medication Reminders
-Companionship / Safety Check
Personal Care Services
-Hygiene/Bathing/Hair Care
Contact us at:
ATTN: Personal Care Program
2911 Tower Avenue, Suite 9
Superior, WI 54880
Phone: 715-392-2533 V/711 Relay
Cell: 218-393-9976
email: jodi@indiGOwi.org
Applications are available on our website at indiGOwi.org


Assistive Technology Corner

indiGO offers a program with over 1,200 different devices to demonstrate or loan out so a person can “try before you buy”.
Highlighted in this issue is The Adjustable Lighted Floor Stand Magnifier with 3x magnification. Magnifiers come in many shapes and sizes and provide a wide range of magnifications. You can use a handheld magnifier for many tasks. Using a hands-free magnifier while reading allows a user to see a large section of print without losing their place. The light is also very helpful by putting the light where it is needed (on the page). This also helps with art and hobby projects such as beading and tying flies. You can purchase it locally or online in the $80-$100 range.
For more information, contact us at: indiGO
Toll Free: 800-924-1220 V/711 Relay
Phone: 715-392-9118
email: info@indigowi.org
Partially supported by WisTech
Wisconsin’s Assistive Technology Program
When you shop at AmazonSmile, they will donate 0.5%

indiGO’s mission is to empower individuals living with disabilities, and we are available to assist ALL ages and disabilities.  We are not a vendor and do not sell any products, but we are here as a resource. 

Ashland, Bayfield, and Iron Counties
Leighann Granados, Independent Living Specialist
Call/text: 715.919.6775
Email: leighann@indigowi.org

Douglas County
Angie Musolf, Independent Living Specialist
Call/text: 715.919.4451
Email: angiem@indigowi.org

Burnett and Washburn Counties
Don Posh, Independent Living Specialist
Call/text: 715.919.4932
Email: don@indigowi.org

Price and Sawyer Counties
Ann Belisle, Independent Living Specialist
Call/text: 715.817.2350
Email: ann@indigowi.org

Voting is an American Right

Not just today, but into the American future, it is a right, as a U.S. citizen, to exercise the ability
to vote for representatives at all levels of government- local, tribal, state, and the
federal level. First of all, ask yourself, “Do I have a valid Photo ID to vote? “ A Wisconsin driver’s license or a
Wisconsin DOT issued ID card are required for voting. Apply for a FREE Photo ID for voting at
any Wisconsin Division of Motor Vehicles (DMV), don’t forget to tell them it’s for voting.

Are You Registered to Vote? Do you need help with voter registration? You can call the Disability Rights of Wisconsin Vote Hotline, which is available year-round to help with voting questions: Call 844-347-8683 or email info@disabilityvote.org

Would you like to vote absentee? A third important consideration for voting in Wisconsin requires a registered voter to request an absentee ballot. If you want to vote by mail, then make a request, and complete and return your absentee ballot as soon as
possible to your municipal clerk. A voter can return a completed absentee ballot to the municipal clerk or their polling place.

Learn more at:

Integrated Employment

Are you looking for integrated employment in your community? Needing some help on your resume? Need some assistance in building up your interview skills? Are you receiving Social Security Benefits and are unsure how working might affect those benefits? indiGO can help with all of those things.

Our Integrated Employment and Benefits Specialist will work with you on understanding key soft employment skills, and self-advocacy skills in understanding what possible accommodation you might need to best succeed in your future employment.

If you receive Social Security benefits our Benefits Specialist will review what you are
currently earning and will write up a report and talk through the report with you to help you better understand your benefits.

Please contact our Integrated Employment & Benefits Specialist, Emma Duchrow by email at: emma@indigowi.org, or
by phone(call or text) at 715-969-6749 (711 Relay), and she can help you start your new journey to employment!

Telecommunications Programs

The Telecommunications Equipment Purchase Program (TEPP) is to help people with disabilities buy specialized equipment they need in order to use basic telephone services.

TEPP is paid for by the Wisconsin Universal Service Fund (USF) established by the Public Service Commission. Money is collected from Wisconsin telephone service providers to fund the USF.

TEPP requires that an applicant: ∙ Be a Wisconsin resident. ∙ Be a person who is deaf, hard of hearing, speech impaired, or mobility or motion impaired. ∙ Needs special equipment to use the telephone at the home or when traveling (like a TTY, amplification, visual alert system, etc.). There is no age or income limit, but an individual can only get a TEPP voucher once every three years for the same type of disability.

Consumers are responsible for the $100 copayment except for those customers using a hard-of-hearing voucher and those customers that have received approval for TAP (Telecommunication Assistance Program.) The Telecommunication Assistance Program (TAP) may be able to pay the $100.

TAP is a program of the Office for the Deaf and Hard of Hearing (Department of Health & Family
Services). TAP is only for persons who are deaf or severely hard of hearing in a low-income household. TAP funds pay the $100 TEPP copayment if you qualify.

It generally takes 3-4 weeks to receive your voucher. Applications are processed in the order in which they are received and issued on a first-come, first-served basis, using the online application for faster processing.

If you would like more information or help to apply please call or email us at: info@indigowi.org or 715.392.9118 V/711 Relay

Donate to indiGO

indiGO welcomes your support in fulfilling its mission of empowering people with disabilities.
Your contribution is tax-deductible. North Country Independent Living is a non-profit agency with
501(c)3 status.


When you shop at AmazonSmile, they will donate 0.5% of your eligible purchases to North Country! AmazonSmile is a simple way for you to support North Country every time you shop, at no cost to you. AmazonSmile is available at smile.amazon.com and can be activated in the Amazon Shopping app.


If you’d like to make a cash donation to North Country Independent Living, please mail it to 2911 Tower Ave., Suite 9, Superior, Wi 54880 ATT: Accountant or donate to our PayPal.