NEW Pilot Project Partnership!

indiGO and Age Well Arrowhead are partnering to support individuals with disabilities and older adults living in Douglas County, WI with grocery shopping and delivery through Age Well Arrowhead’s Groceries-to-Go program at a discounted rate! Groceries will be shopped from Super One by volunteers and delivered to your home. This Pilot Program is supported by funding through Essentia Health’s Community Contributions.  For more information about the Groceries-to-Go program or to volunteer as a shopper for those in need, please visit Age Well’s website.

If you are interested or have any questions, please contact Peter Hafften, at Age Well Arrowhead at (218) 623-7800 and tell them that indiGO sent you!

Age Well Arrowhead Logo. Age Well is in red lettering while Arrowhead is in blue.

IL Core Services

Information & Referral

indiGO provides information about disability-related issues, resources, and services to people with disabilities, families, professionals, and the general public. Staff, the majority of whom are people with disabilities themselves, are available to listen and assist with locating resources and developing strategies for individuals to resolve barriers including, but not limited to the following areas:

  • Housing issues
  • Transportation resources
  • Employment issues
  • Benefits and funding resources
  • Accessibility
  • Discrimination and legal rights
  • Finding adaptive equipment to enhance independent living
  • Community supports and services

Information and Referral services are integral to promoting empowerment for people with disabilities by supporting an individual’s capacity for increasing their independence. An I&R is also the gateway into other services at an ILC. Staff have a wide range of expertise and will follow up – on the phone, in person, and by email or social media – to make sure useful and accurate information and resources are provided.

Peer Support 

The Certified Peer Specialist’s goals are to: Provide support to people with disabilities through the use of staff and trained volunteers who experience similar issues in daily living. Disability-related support groups are also offered.

  • Focus on Recovery
  • Promote Wellness
  • Facilitate Self-Direction
  • Foster Independent Living
  • Enhance the Ability of Service Recipients to Achieve Their Chosen Goals

Peer Specialists are examples of recovery with experience and training. Consider a rewarding career experience by becoming a Wisconsin Certified Peer Specialist.

Interest in becoming a Peer Specialist, hiring a Peer Specialist, or need to request an employer guidebook?  Please visit for more information.

Independent Living Skills Training

Individuals or groups identify a goal or goals that they would like to work on such as:

  • Self- Advocacy
  • Money Management
  • Household Maintenance
  • Communication
  • Time Management
  • And More

Independent Living staff will work with the individual or groups at the indiGO office, in their apartment/home, or in the community to empower them to achieve their goal or goals.


  • Instuction on Self-Advocacy
  • Engagement in activities designed to affect positive change in local, state and federal systems for persons with disabilities. 

Transition Services

  • Facilitates the transition from nursing homes and other institutions to residential and community based living. 
  • Provides assistances to those at risk of entering an institution 
  • Facilitates the transition of post-secondary youth with disabilities into education, the workforce and the community.

Additional Services

Assistive Technology

WisTech Logo

Loans and Demonstrations

indiGO maintains a Loan & Demonstration program with over 1,200 pieces of Assistive Technology for individuals with disabilities to try out. A wide variety of equipment is available, including kitchen aids, dressing aids, vision aids, communication aids, signaling devices, magnifiers, assistive listening devices, amplified phones, adaptive recreation aids, and other devices for increasing independence. Partially supported by WisTech, Wisconsin’s State Assistive Technology Program

Most items are available for loan to consumers for up to 30 days for try-out evaluation. Some items, such as computer hardware or software, are only available for demonstration. Our online inventory of assistive technology devices can be found at

Information and Assistance

Information on assistive technology for all areas of independent living is also available.

WisLoan, Telework, and the Telecommunication Equipment Purchase Program (TEPP) may be able to help qualified individuals with funding to acquire the technology they need. More information on these programs and assistance with applications is available through indiGO

Wisloan and Telework 

The WisLoan and Telework programs offer loans for assistive technology, home modification, vehicle adaptions, or accommodations for employment. The loans help people buy equipment such as hearing aids, modified vehicles, wheelchairs, ramps, computers with modifications, environmental controls, alternative communication devices, and home accessibility modifications.

Telecommunications Equipment Purchase Program (TEPP) The Telecommunications Equipment Purchase Program (TEPP) assists people with disabilities to buy specialized equipment needed in order to use basic telephone services.

Outreach on TEPP is supported by the Public Service Commission of Wisconsin through the Universal Service Fund.

Applications can be completed through the independent living centers, indiGO staff can assist you with answering questions about the programs and completing WisLoan or Telework applications.

Benefits Counseling

  • Assists the consumer in gaining knowledge about how income from emploment may affect:
    • Social Security Disability Insurance
    • Supplemental Security Income and benefits
    • Medicare
    • Medicaid
    • Other Benefits
  • Explains work incentive’s criteria that allows a person to maximize income and benefits.

Integrated Employment

  • Individual emplyment services for people with disabilites who wish’s to find integrated emplyment in their community


  • Provides information & referral about a building’s accessibility guidelines for public and private homes & businesses.

Personal Care

  • Consumers have an active role in planning their self-directed in-home care services.
  • Trained staff assists with:
    • Personal Care Services (dressing, grooming, hygiene, bathing, toilet assistance)
    • Supportive Home Care Serviices (mobility, errands/ shopping, light housekeeping, meal prep, medication reminders)
  • Respite Care Services are also available to provide short-term relief/ in-home supprt for primary caregivers.


indiGO provides a wide variety of Services and Programs for people with disabilities in Ashland, Bayfield, Burnett, Douglas, Iron, Price, Sawyer and Washburn Counties in Northwestern Wisconsin.

To request accessible information, contact