Some are! IndiGO’s 5 core services, Information and Referral, Skills Training, Advocacy, Transition, and Peer Support, are free! We also have a free Assistive Technology Loan and Demo program.
Other services like curriculums, Accessibility Assessments, and Benefits Analysis do have a fee. If you have other questions, please call our office at (715) 392-9118!
IndiGO offers rides under certain requirements please contact out transportation coordinator (715) 392-9118 x7124 for more information.
Yes, you must reside in any of the following counties or Tribal Communities in Wisconsin: Douglas, Bayfield, Ashland, Iron, Burnett, Washburn, Sawyer, Price, Bad River, Red Cliff, Lac Courte Oreilles, or St. Croix.
If you are located outside of our service area, please contact indiGO at (715) 392-9118 for assistance in connecting you to the nearest independent living center or search the ILRU Directory.
Our Personal Care Program serves all 8 counties Ashland, Bayfield, Burnett, Douglas, Iron, Price, Sawyer, Washburn, including the following tribal communities Bad River, Lac Courte Oreilles, Red Cliff and St. Croix.
indiGO personal care program assists people with Supportive Home Care and/or Personal Cares. Each client/consumer would have a personal care worker come to their home to help with tasks that are on the plan of care.
A plan of care is a plan of authorized tasks for the personal care worker to assist with each consumer/ client. The client/consumer and the indiGO Coordinator will sit down and make this plan to ensure quality care.
Supportive home care services are tasks where a personal care worker assists people with light housekeeping, meal preparation, laundry, etc.
Personal care services are tasks where a personal care worker assists people with daily living tasks, which may include but are not limited to the following hands-on tasks: bathing, getting in and out of a shower dressed and undressed, etc.
No, each plan is individualized to the clients’/consumers’ needs. The client/consumer works with indiGO to self-direct care.
No, our personal care workers meet you prior to any scheduled shift.
We will never send anyone to your home without a meet and greet. During the meet and greet, you will have a chance to meet the worker and ask questions. If you do not feel comfortable with the worker, you are able to request a new worker.
We are also able to hire friends and family members of your choice. indiGO personal care program trains personal care workers for each plan of care.
No, the personal care program offers long-term services for clients/consumers.
Anyone who needs short-term services would need to talk with a care agency that offers skilled nursing by contacting the phone number on the back of your health insurance card. They may have certain agencies that are contracted to assist with short-term services. If they cannot assist you, then talk with the hospital or social worker at the hospital or clinic you work with.
indiGO’s Personal Care Program Assists people of all ages, and we accept the following funders:
Contact the Personal Care Program!
Private Pay folks do not need to do the following steps although anyone who wants to use and have help paying for services would need to do the following steps:
Steps to Start Services
No experience is necessary, IndiGO will provide training before you work with any clients or consumers
Personal Care Workers (PCWs) are people who work with clients/consumers to empower independent living. PCWs assist clients/consumers with daily living tasks, light housekeeping, laundry, preparing meals, and/or personal care. We work one-on-one with each client/consumer at their home. Training is provided prior to working with a client/consumer. You would meet your client/consumer before your first shift. A Program Coordinator will introduce you to them at their home.
To apply as a PCW, fill out an employment application online through our Careers page or contact the Personal Care Program directly.
A Peer Specialist identifies as a person in recovery from mental health and/or substance use disorders. They use that experience to encourage and assist peers in developing their own recovery plans.
A peer specialist can:
Pathways to Hope is a diversion program offered by the Superior Police Department, which is partnered with Lake Superior Community Health Center.
There are several pathways into this program, which include self-referrals, criminal diversion, and officer diversion. Whether your life is being affected by substances or alcohol, this program meets you where you’re at. You can reach the Coordinated Response Specialist, Jen Stank, at (715) 395-7374 for further information or to sign up for Pathways to Hope.
Highlands Restoration and Wellness is a sober living home for Women with a 3-12 month stay. For further information or to fill out an intake form, please visit their website or call Emily Mack, at (218) 409-6731.
There are also outpatient services through Superior Treatment Center, (715) 392-9300, and Lake Superior Community Health Center, (715) 392-1955.
Are you interested in learning more about indiGO’s many Independent Living Services?
Please do not hesitate to reach out via phone, email, or by filling out the contact form. We look forward to connecting with you!
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